Thanks to you, we are celebrating our 25th anniversary.palaukite.sa.com Founding Festival
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Delivery time:
Delivery is scheduled for 04/18.
Payment methods are limited to credit cards and cash on delivery. For other payment methods,please check here .
*Delivery of products may take some time in cases where the order is placed on Saturdays, Sundays, or public holidays, or depending on stock availability.
A freight truck will arrive at the shipping address you provide upon check out so please ensure that this address has the dimensional space available for a truck to stop and off-load items. If this space is not available at your shipping address, please contact FBUSA customer service department before completing your purchase. Upon arrival, the driver will bring the item to the back of the truck tailgate. The customer is responsible for removal of the item from the tailgate. Truck drivers are not responsible for the removal of items from the truck. Please make prior arrangements for this removal prior to the product delivery.
1. Upon receiving your freight shipment, you must thoroughly inspect your furniture for damage prior to the driver leaving! If you don’t take the time to do this upon delivery, it will affect your ability to file a claim later! You can ask the freight delivery driver to wait while you make your inspection (that’s part of his job), do not sign any document until your thorough inspection is complete. First, examine the outside packaging of your freight item. Look for any rips, tears, dents, etc. Second, remove the packing and inspect the item itself. Search for any scratches, dents, or broken pieces (be sure to examine the bottom legs of the item as well as the top surfaces).
2. If you find any damage, please note it as precisely as possible on the slip that the driver will ask you to sign (bill of lading). Please be detailed about the location and nature of the damage that you notice. After this process is complete, you can then sign for the delivery. Taking digital photos of any damage you notice will be especially valuable in helping us resolve the issue. It is our sincere hope that your item arrives in pristine condition.
Nothing compares to the unique beauty of hand-crafted log furniture. These unique pieces are an excellent choice for mountain lodges, ski cabins, country cottages, and more. Constructed by skilled Amish craftsmen, our rustic log furniture is sanded and finished for beauty and durability. Sturdy and substantial, these items will last generations.
| Materials Used | Clear Lacquer, Stained Lacquer, White Cedar Log |
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Table Size
As soon as you place your order, you will receive an order confirmation e-mail. This means that we have received your order in our system and pre-authorized your credit card for the purchase. As soon as we receive your order, we automatically reach out to our suppliers to confirm that it is in stock and available for immediate shipment. If your item is on backorder or unavailable, we will void the pre-authorization and reach out to you via e-mail. If your item(s) are available for immediate shipment (within 5 business days), we will process the charges and submit the order for shipment.
Order shipment
If our order is in stock and we process the charges to your credit card, it will ship within five business days from the date of your order. We will send you tracking information within 24 hours of your order leaving the warehouse to the e-mail address you provided when checking out. If you do not receive tracking information from us within six business days of your order, feel free to follow up with us at [email protected]
Damages
Please inspect the packaging of your item(s) when they arrive, if you notice any damage you should make note of it when signing for delivery. If your item(s) do arrive damaged, please send photos to [email protected] and we will process an insurance claim on your behalf.
All orders canceled after 48 hours are subject to a $20 administration fee, whether or not your order has shipped. If your order has shipped, you (the buyer) will also be responsible for actual return shipping charges. Refunds will only be issued to the original credit card that you use when placing your order.
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